Forum Discussion
Data limits
My son and I share 400 GB of data. However, there seems to be some sort of limit (see picture) and when my son reaches that limit of 11.5GB - it turns off his access to the Data. I have to log in a...
We have exactly the same issue with our account. We have 580GB shared data but every month Telus sends me a notification of data limit at 2GB and I have to turn my data back on each time. There seems no way to remove this limit on our side.
TELUS_Support
Official Support Team
Official Support TeamHi norimatsufamily and steierle - we can assist with fixing this issue on our side. We will send you a private message to assist further
