Forum Discussion
AB5445
1 year agoNeighbour
Can't complete upgrade to new phone
Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment details Check t...
- 1 year ago
It was my VPN. Paused it for 5min and the transaction proceeded immediately. Resolved.
TELUS_Support
Official Support Team
1 year agoAB5445
1 year agoNeighbour
It was my VPN. Paused it for 5min and the transaction proceeded immediately. Resolved.