Forum Discussion
Can't activate Disney + subscription
I am unable to activate my Disney+ account. Tried to contact TELUS multiple time by live chat or phone. Was told to expect a call back every time I contact them to resolve the problem but never receive a call back. It's been 3 months since I subscripted, I got charged for 3 months but not getting the service I supposed to have. The issue still not resolve! It is unacceptable.
4 Replies
Same issue - blank shadow box for activation link. How did telus resolve?
TELUS_SupportOfficial Support Team
Hi there, can you send us a private message? We'll look into this for you.
- TELUS_Support
Hi there, we’re sorry to hear about the ongoing issues with your Disney+ activation. Please send us a private message with your account details so we can securely review your subscription.
A message has been sent, please let me know if you need more information.
