Forum Discussion
Bring it back assessment inaccurate
I have been had a Telus business account for years. This is the first time I’ve done Bring It Back where I returned a phone via mail instead of doing it in person at a Telus mobility store. I’m...
TELUS_Support
Official Support Team
Official Support TeamHi muellyswelding - it's possible that the return of your device was a trade-in rather than a bring-it-back return. We can reach out to you for assistance. Please look for a message from us in your inbox
I am having this exact issue now. My phone was in great condition and all buttons worked and everything was in good shape. Last week there were no photos of missing parts or buttons not working and apparently there are photos now. I would like to see said photos as my phone was working just fine when i returned it. If they're going to screw me out of $400+ I might as well just pay for the whole phone. Crooks.
- TELUS_Support
We're replied to your latest private message, thanks!
