Forum Discussion
Jsongg
2 months agoNeighbour
Billed an extra month?
I switched to Roger’s for the year end deal on Dec 27. Today I received a new bill, higher than all my previous ones, from Telus for Jan 12 - Feb 11. Any help before I head over to CCTS?
NFtoBC
Community Power User
31 days agoTo my recollection, mobility bills are for both the past and future. You are billed in advance for basic use of the options in your base plan, and for additional charges (international long distance calls, for instance), even if they are zero.
It also seems odd you received a bill on January 13 for the period you describe. I’d have thought it would arrive in advance of the use period, so I agree with Starchoice.
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