Forum Discussion
Billed an extra month?
I switched to Roger’s for the year end deal on Dec 27. Today I received a new bill, higher than all my previous ones, from Telus for Jan 12 - Feb 11. Any help before I head over to CCTS?
It's hard to comment without seeing the bill and seeing what differs from the previous ones. However, it seems that you may not have had Telus service for the mentioned dates since you switched providers. It's a basic question but did you cancel services with Telus and when? If you cancelled on or around December 27th when your new service started, it seems highly unlikely that Telus would bill you for a full month starting January 12th.
