Forum Discussion
BEWARE of Bring it Back
First of all, I had been on the Bring it Back program for YEARS. Suddenly two years ago I was charged the BIB amount after returning my phone. So the credit covered the fee which had never been charg...
TELUS_Support
Official Support Team
Official Support TeamHi there, we’re truly sorry for the long wait times and the frustration you’ve experienced. That’s certainly not the level of service we aim to provide. We’d like the opportunity to review what happened with your Bring-It-Back issue. Please send us a private message with your account details so we can look into this directly.
