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Gladys090577's avatar
Gladys090577
Neighbour
2 years ago

Available credits

After switching to a different mobile company, how can I get my available credits back?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    If by credits you're referring to a credit balance in the account, you'll be sent a refund after a few billing cycles once the system officially closes out everything in the account.