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Unable to Link Alexa Telus Home Assistant Skill at This Time
Here we go again. I use Alexa to arm and disarm my Telus alarm. It seems every few months it stops working due to some Telus backend update and I disable the Telus Home Assistant skill and then renable it and link my accounts but as per usual when this problem exists, I get the message "Unable to link the skill at this time". When will this be resolved?
This is a known issue at the moment, and our team is working with the Amazon vendor to resolve it asap. While we don't have a definitive timeframe for its resolution here today, rest assured that they'll have it working as quickly as possible.
Edit: We've identified the issue and worked with our vendor to resolve it. As of August 21, 2026, our testing confirmed that the skill is working. Please see this topic for updates.
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TELUS_SupportOfficial Support Team
This is a known issue at the moment, and our team is working with the Amazon vendor to resolve it asap. While we don't have a definitive timeframe for its resolution here today, rest assured that they'll have it working as quickly as possible.
Edit: We've identified the issue and worked with our vendor to resolve it. As of August 21, 2026, our testing confirmed that the skill is working. Please see this topic for updates.
