Forum Discussion
erover
22 days agoFriendly Neighbour
TELUS Security App not loading / crashing on iOS 26.6.2
Hey everyone,
Is anyone else experiencing issues getting the TELUS SmartHome Security app to open? I recently updated my iPhone to iOS 26.6.2, and now the app simply won't load. It either gets stuck or crashes right away.
What I've tried so far:
- Restarting and hard-resetting the phone
- Toggling between Wi-Fi and mobile data.
None of it has worked.
If you've run into this and found a workaround (like offloading or a clean reinstall), please let me know!
That didn't fix it initially. But after leaving it alone for a few hours, I checked the app again and it was working perfectly.
2 Replies
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- eroverFriendly Neighbour
That didn't fix it initially. But after leaving it alone for a few hours, I checked the app again and it was working perfectly.
- TELUS_Support
Official Support Team
Have you tried uninstalling the app then re-installing?