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erover's avatar
erover
Friendly Neighbour
22 days ago
Solved

TELUS Security App not loading / crashing on iOS 26.6.2

Hey everyone,

Is anyone else experiencing issues getting the TELUS SmartHome Security app to open? I recently updated my iPhone to iOS 26.6.2, and now the app simply won't load. It either gets stuck or crashes right away.

What I've tried so far:

  • Restarting and hard-resetting the phone
  • Toggling between Wi-Fi and mobile data.  

None of it has worked.

If you've run into this and found a workaround (like offloading or a clean reinstall), please let me know!

  • That didn't fix it initially. But after leaving it alone for a few hours, I checked the app again and it was working perfectly.

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  • erover's avatar
    erover
    Friendly Neighbour

    That didn't fix it initially. But after leaving it alone for a few hours, I checked the app again and it was working perfectly.