Forum Discussion

thecassiepaige's avatar
thecassiepaige
Friendly Neighbour
2 years ago

Arm House from Door Pad

How can I set my alarm to arming away when I lock the door from just the PAD? We've had Vivint previously and we had that option and with the Telus system it arms away even with locking the door from inside. 

18 Replies

  • Any word on a solution for this. We like most had to upgrade from Vivint to telus and are not as happy with it as we were with Vivint. We had a telus technician to repair some other issues from the install just last week when asked this question he had no idea about it and said he would send in feedback.   

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Nothing further as of yet, but we'll be sure to let everyone know once we hear of updates about it!

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    To set your alarm to arm away when you lock the door from the keypad, you can try these steps:

    Access the Alarm System Menu:

    • On your Telus alarm panel, press the “Menu” or “Settings” button to access the system settings.

    Navigate to Arming Options:

    • Look for the option labeled “Arming Options” or “Security Settings.” This section typically allows you to customize how your system arms.

    Set Arming Mode:

    • Find the setting for “Lock and Arm” or similar. Select the option to arm the system in “Away” mode when the door is locked from the keypad.

    Save Settings:

    • Confirm and save your settings. Exit the menu.

    Test the Setup:

    • Lock the door using the keypad and check if the system arms in away mode.

     

      • thecassiepaige's avatar
        thecassiepaige
        Friendly Neighbour
        I don't have the arming option or security setting on our panel.

        When I set it up on the website it sets the alarm when the door lock is locked from the inside or outside. We just want it from the outside and I don't have the options your talking about

         
        [mod edit: removed personal info]