Forum Discussion

thecassiepaige's avatar
thecassiepaige
Friendly Neighbour
1 year ago

Arm House from Door Pad

How can I set my alarm to arming away when I lock the door from just the PAD? We've had Vivint previously and we had that option and with the Telus system it arms away even with locking the door from...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

To set your alarm to arm away when you lock the door from the keypad, you can try these steps:

Access the Alarm System Menu:

  • On your Telus alarm panel, press the “Menu” or “Settings” button to access the system settings.

Navigate to Arming Options:

  • Look for the option labeled “Arming Options” or “Security Settings.” This section typically allows you to customize how your system arms.

Set Arming Mode:

  • Find the setting for “Lock and Arm” or similar. Select the option to arm the system in “Away” mode when the door is locked from the keypad.

Save Settings:

  • Confirm and save your settings. Exit the menu.

Test the Setup:

  • Lock the door using the keypad and check if the system arms in away mode.

 

weichitruong's avatar
weichitruong
Neighbour
3 months ago

Hi, I can't find these options on my panel.  Can you confirm these steps are still relevant?  Or reach out with how I can do this with my system?  I'm interested in doing the same thing OP was asking - arming the system from the door lock keypad

    • weichitruong's avatar
      weichitruong
      Neighbour
      3 months ago

      I think it's the IQPanel.  It looks like the one in this quick start guide: https://assets.ctfassets.net/9mt4r6ro1ay9/6LLL6u5aLBDOVxgQfAVxm0/578621d96e61fe364f4058a109bf93a1/QuickStartGuidePanelInstall-EN.pdf

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        3 months ago

        weichitruong Thanks for that. On the IQ Panel (Gen 4), you cannot set it to automatically arm in "away" mode by locking the door from the panel. It's not configurable like that. Instead, you'll need to use a two step process.

         

        First, manually select "Arm Away" on the panel by tapping the lock icon and choosing the "Arm Away" option. Then, once the exit delay timer starts, leave through a door and close it behind you. The system will fully arm in "Away" mode after the exit delay expires.

        The system requires you to consciously choose "Arm Away" and then physically leave during the exit delay period.

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