My Telus Privilege not accessible

Hello I'm experiencing the same issue with my account I'm unable to access telus privilege

Any time, StephanD!

xav Are you still experiencing issues?

StephanD Is the error you're running into the same as shared by xav?

I have had the same issue, almost a year now. Contacted technical support many months ago, they escalated and said things would be solved, and still zero progress. I have given up. Just snagged a screenshot:

Error prompt picture 

To help, this happens regardless of if I am already logged in or if I try logging in directly from https://www.telus.com/en/qc/telus-privilege/registration, and happens on mobile and multiple browsers across multiple computers (even after clearing cache). This is clearly a backend issue.