Forum Discussion
Multiple lines under 1 family plan account: porting out
I have 4 lines under 1 account number (family plan)
Can anyone advise what will happen if I port out 2 lines? (one being the original phone number on the account).
Will Telus close out the 2 remaining lines? Or will they remain under the original account number without any issue?
Can anyone advise what will happen if I port out 2 lines? (one being the original phone number on the account).
Will Telus close out the 2 remaining lines? Or will they remain under the original account number without any issue?
1 Reply
- A-B
Community Manager
Hello. The remaining lines will of course stay active. However, in order to ensure that they've got the best plan once the other two lines are gone, your best bet may be to reach out to our Mobility team so they can go over all of the available options.
