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cmdmonkey's avatar
cmdmonkey
Neighbour
3 years ago

Transfer of Home Landline Telephone Number

My 93 year old grandfather recently moved 12 km closer into town (Kelowna). As a result, he needed to setup a landline phone at his new house. He wanted to keep his telephone number that he has had for the past 60 years, for which all his friends use. He was told he could not, which I do not understand why not. His previous area code is 250, surrounding businesses at this new house have 250 area codes, and his new number is a 778 area code. 

 

Per CRTC landline to landline numbers can be kept. The fact that surrounding businesses have 250 area codes suggests he is not in a different local calling area that would prevent him from transferring his original 250 area code number.  

https://crtc.gc.ca/eng/phone/mobile/num.htm

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  • cmdmonkey Wrote: He wanted to keep his telephone number that he has had for the past 60 years.

     

    An alternative that has not been explored, or discussed here as a solution maybe to port your grandfathers number to a TELUS service referred to as "Wireless Home Phone". That service may offer an attractive solution. I've linked the info below.

     

    https://www.telus.com/en/mobility/wireless-home-phone?linkname=Wireless_Home_Phone&linktype=ge-meganav#whpplans

     

    If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.

    • cmdmonkey's avatar
      cmdmonkey
      Neighbour

      The explanation was that it was a different calling area hence the new area code. However, there are a plethora of surrounding businesses with no theme in number sequence. Additionally, the fact that a 250 area code is local for that area, hence the requirement to switch to 778, does not abide based on several surrounding businesses having 250 area codes. 

      The El: +1 250-763-7500
      Manteo: +1 250-860-1031
      Playa Hotel: +1 250-860-3244
      Radio station: +1 250-763-8800
      Optimistic: +1 250-681-0684
      Husky Gas Station: +1 250-448-7867
      Serenity Bed and Breakfast 670 Cook Rd.: +1 250-718-6973
  • The crtc article you referenced applies to remaining at same address and transferring to another provider. 

  • @ customers only on here.  hope you still have home phone still connected  Our neighbour had there home phone number moved to a cell phone but you have to buy a cell phone. Hope this might help Get in touch with telus .