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Stingray Music App on TelusTV25S digital box?
Telus just made me switch from my 4K Optic TV digital box to the new Telus TV+ Mini. Stingray Music is included in my Optic TV package but does not show up anywhere in the Channel Guide or in the Google Play App.
How do I get it back?
Hi calg_payne
On the new Optik TV platform, Stingray Music is an application that you can access from the Home screen of your TELUS TV box rather than through the channel guide - though you have to download it from the Google Play Store first. I was able to find it on Google Play by searching for "Stingray Music" (it's called Stingray Music - Android TV). If you stop at "Stingray" in your search, Google Play suggests Stingray Streams, which is different.
4 Replies
Hi KHR
Thanks. I found it. I had searched the Google Play Store App by saying "Stingray Music" and it gave me a message that it couldn't find that channel. I had to type "Stingray Music - Android TV" into the search text box to find it. Now the process of learning how to use it!
I thought it was optional to switch to the the new(not really new,over three years now I think).How did they make you switch?
It didn't appear to be optional. Telus sent me an email saying "To access your enhanced Optik TV experience1, your TELUS equipment must be replaced with the new TELUS TV Device, as your current technology will no longer be supported." and "Note: you will need to set up your boxes within two weeks from the date they are shipped as your old equipment will no longer work after that time"
KHRTELUS Team Member
Hi calg_payne
On the new Optik TV platform, Stingray Music is an application that you can access from the Home screen of your TELUS TV box rather than through the channel guide - though you have to download it from the Google Play Store first. I was able to find it on Google Play by searching for "Stingray Music" (it's called Stingray Music - Android TV). If you stop at "Stingray" in your search, Google Play suggests Stingray Streams, which is different.
