Forum Discussion

Markss36's avatar
Markss36
Neighbour
8 months ago

Pro rated charge

In December I had a home phone added to my account. This was added without my permission. The addition was reversed. This month there's a prorated charge for this cancellation. Please correct this. Its a meager amount , it would amount to allot more if this fee was added to thousands of customers

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello Markss36, we'll need to access your account in order to assist you so we'll send you a private message, thanks for your patience!