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I am getting No Signal on the tv screen. Controller is flashing white.
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
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The TelusTV tuner (2 boxes now) fail to start after a brief power outage. In addition the internals cannot see internet which is causing your problem. I have confirmed internet by WIFI and ethernet but the box displays lost internet then internet connected an it all starts working again.
rebooting by plug/unplug wait and see method has been the only solution to getting it to work. Once started and as long as there is power it continues to work. These TelusTv 21T boxes are faulty construction. they are defective hardware.
TELUS_SupportOfficial Support Team
Hey LeslieL8 Try switching your inputs. Generally a "no signal" screen means that there might be an issue there.
Check which HDMI port the box is plugged into and then use your TV's remote to change to that input
