Forum Discussion
clarkg888
6 years agoNeighbour
how long does Telus ONT battery backup last in power outage?
I just got fiber installed. The technician insisted that the land line needed to be moved to the phone port on the ONT.
My wife is not happy that our land line is now subject to a battery backup during a power outage versus the essentially 'always available' old land line.
Does anyone know how long the battery lasts during an outage?
I could not find anything on this searching the Telus site.
Can I get them to switch it back?
thanks,
Clark.
I'm not sure how long the local backup lasts but the one thing to note is that with landlines, they also did have power backups and batteries but they were located in a central location rather than at the house. Are you in an area that has frequent power outages?
As for switching back, that's not likely. Telus is in the process of switching their entire network to fibre and dropping copper.
3 Replies
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- polecatAll-Star
clarkg888 Had to nose around a bit . 8 to 12 hours depending on use of (hardwired) phone. Cordless phones will not work because they are plugged into 120 volts. So hardwired phone only. If the cell tower generator fails and their battery bank also fails the cell won't work either. Polecat
- Nighthawk
Community Power User
I'm not sure how long the local backup lasts but the one thing to note is that with landlines, they also did have power backups and batteries but they were located in a central location rather than at the house. Are you in an area that has frequent power outages?
As for switching back, that's not likely. Telus is in the process of switching their entire network to fibre and dropping copper.