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Aliona's avatar
Aliona
Neighbour
2 years ago

un suspend a number in my account

hello, I suspended a number on my account by accident, can anyone help please how to reactivate the number on the network.

 

thank you in advance

7 Replies

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  • Having the same problem. Accidentally suspended #

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Sorry to hear that! To unsuspend your number, please send us a private message with your account details and we'll help get it sorted for you.

    • hpano's avatar
      hpano
      Neighbour

      Hello, I have a similar issue where my phone number was deactivated about an hour ago. I believe this was a mistake on my end. is there a way to reverse that? We were simply trying to transfer my number to my new phone. 

      Thank you!

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        hpano We sent you a private message to gather some account info so please keep an eye for it 🙂