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Zena's avatar
Zena
Neighbour
6 years ago

Order

I placed an order online for a phone on March 27 and a plan as a new customer and TELUS charged my card for the price of what I chose but it hasn't gone through yet, I'm just wondering how long it will take we send all proof of adress not responding i send lots of email

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Every email you send slows the process. At the moment, shipments are slowed, due to staffing issues, the usual 3 - 5 business days is now longer.  March 28 is only 3 days ago.

     

    My gift to you: .... and ,,,, Please use them appropriately.