Forum Discussion

Steph2's avatar
Steph2
Neighbour
6 months ago

How to Lodge a Complaint About Customer Service

I would like to speak to someone about the terrible customer service I received today.  Does anyone know where I can do that?

4 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi! While you can use the link above, we can also take feedback here in our private messages.

  • I too would also like to file a complaint about the poor customer service that couldn’t figure there way out of a wet paper bag 

  • I too would love an answer to this.  I just spent 50 minutes waiting on hold, listening to the same two songs over and over, only to then be told: "our offices are now closed, good bye".