Forum Discussion

Neighbour

6 months ago

How to Lodge a Complaint About Customer Service

I would like to speak to someone about the terrible customer service I received today. Does anyone know where I can do that?

Icon for Official Support Team rank

Official Support Team

5 months ago

Hi! While you can use the link above, we can also take feedback here in our private messages.

Related Content

Contacting Customer Service
Hi everyone, I need to contact customer service in regards to modifying a payment arrangement. I wanted to know if there is an email or other way to contact them because I am working, and most times ...
Solved
ShawnH
3 years ago
12KViews
7Comments
Customer service? Where?
My payment from last month was not put through even though my credit card is valid through 2028!! I am never in the habit of paying late and, of course, it is auto charge, anyway, and the onus is on...
Solved
JimRockford_PI
2 years ago
1.9KViews
3Comments
Official complaint
I've been trying to reactivate my eSIM number on my new mobile, after my old one was stolen while in Panama - where i still am - about 10 days ago. Their customer support keeps transferring me to di...
Solved
DanteDMP
10 months ago
973Views
2Comments
Telus customer service is HORRIBLE!!!!
Contacted customer service support online, big mistake, didn't get any satisfaction so called the 1-888-811-2323 number and was on the list for a call back. They called me three times and each time I...
Solved
blg05
4 years ago
46KViews
2Comments
Customer Service Complaint
I am a Telus internet customer and was trying to move my cell phones (3) to Telus only to run into an incomprehensible cluster. I was already logged into My Telus and placed the order online only to ...
Gerry-
9 months ago
641Views
1Comment