Forum Discussion
Google Play charge
I just got my recent phone bill, I was charged for a Google Play fee of $28.34 but I have not purchased any apps or subscriptions. My Google account says I have zero purchase history. I have tried phoning and it did not help at all. How do I figure out what this extra fee is for?
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- dru
Community Manager
If you open Google Play and tap on the following:
1) Your profile picture in upper right corner2) Payments and subscriptions
3) Budget & history
Scroll down the list, do you see any corresponding charge? if not, replace step 3 with Subscriptions. If you don't see any corresponding charge, then I would follow WestCoasterBC's suggestion.
Any billing issues you will have to contact Telus via your phone at *611. Or you can contact Telus here, or faster way to reach out is via their social media channel at X (formerly Twitter)
