Forum Discussion

arnchow's avatar
arnchow
Neighbour
12 months ago
Solved

eSIM

Hi all,

When ordering an eSIM and a plan for BYOD through the website, is the eSIM sent electronically to your device, emailed  a QR code or mailed as a voucher? We have 4 iPhones to port over if that matters. Just trying to figure out the process. 

thanks!

  • An eSIM voucher is mailed to you. You would scan the QR code printed on the voucher. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    An eSIM voucher is mailed to you. You would scan the QR code printed on the voucher.