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telus248's avatar
telus248
Neighbour
5 months ago

cant activate netflix

Activated Amazon Prime+ a few months ago and decided to activate Netflix now.  When I try via email that was sent it states "It looks like you've already activated. Sign in to start watching all the TV shows and movies you want." 

 

If I log into TELUS and try to activate from there, underc"Set up your Basic subscriptions" it states "Sign into your Netflix account. If the email below is incorrect, please contact us at 1-844-542-4813 to update."

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    That's certainly odd, we'll send you a PM shortly so that we can look into this for you.