Mobility

Trying to set up my speed dial for Voicemail on my phone. There are no options for adding a "Voicemail number" under Voicemail settings. The only 2 things under settings are "Service provider" which you cannot change and "Notification settings". There is no way to add a number. How do I set this up?

I want to unlock iPhone SE its purchase before 2017

Dear TELUS Communications Team, I am submitting this request for the installation of a TELUS cellular tower to address ongoing gaps in mobile coverage, public safety communications, and digital connectivity in our community. Our area experiences major service limitations, including frequent dead zon

I got an error trying to connect my son's apple watch to his phone celular plan which tech support "didn't even have on their list" (I got 14, they had up to 11?) and I have spent the last four days trying to connect with someone who can help me. When I told the last agent (who thought I didn't know

I am the executor for my deceased stepmother and I need to cancel her Telus mobility plan. I am not a Telus customer. How can I contact Telus to accomplish this?

The first time this number called me weeks ago, it seemed suspicious, so I blocked it. However, it started calling every few days this past week, so I want to know if I should unblock it or not. The number is 1-833-880-8388. Is this a legit Telus number? Thanks.

I stupidly became another victim of the "free mobile phone" scam. I immediately contacted the scammers (I did not know it was a scam) telling them to cancel the "free" phone. After much protest, the lady said she would and sent an email confirming cancellation... Not trusting that she had actually c

Hello, My $100 annual prepaid plan was automatically renewed on May 23, 2026. When I originally activated this plan, it included a promotional bonus of 2GB of data per month. However, after the renewal, I do not see the 2GB bonus data in my account.Could you please check whether the 2GB monthly bonu

Last thursday I bought a phone that was gonna be shipped to my home. Saturday the shipping label was created but since then no updates. Where is my phone and why didnt purolator receive it yet.

Hi there, I've been using Telus for a little bit more than 3 years now with 2 phone plans and 1 home service. Today, I learned about the pre-authorized payment discount that we can get on phone plans (and potentially on the home internet service too ?) and realized that I've never got it. I am payin