Mobility

Hi all. I made the choice to sign up for Telus internet a month before the move to my new place, and I was contacted by Telus a few days offer who offered a mobile plan that was said to be cheaper than my then current carrier Fido, due to a deal/discount my new building has with Telus. I didn't thin

I've been trying to contact Telus customer support for the past 2 days and its been a very frustrating cycle ... Firstly they force you to use their chatbot, which I'm honestly ok with if it answered and solved my problem. But from the title you can guess that chatbot doesn't answer anything. Its a

I’ve been trying to speak to a human at Telus for several days. I haven’t been able to get past their robots. It is extremely frustrating to the point that I am now cancelling my mobility service with them and even that is proving to be impossible. Callbacks are promised but then they say they are a

why would telus send you an offer and not fulfill it ?for example I was offered a 15.00 dollar discount on my mobility if I signed up with them for internet .now the agents are telling me a bunch of **** . anyone on here had this issue and how was it resolved

How do I email you? I am trying to get hold of an agent who reached out to me by phone but was hoping I could do it over email.

why cant telus email my bill to me

I live on a farm and my cellular signal has been getting worse over time. Is there a way to get a booster of some sort to increase the cellular signal? I have logged concerns about coverage on the coverage map - which indicates that there is coverage in the area. There is problems both inside and ou

how do i get telus to send me my bill i have agread to ebilling but telus wont send me a bill i need telus to send me a pdf of my bill to my email why cant they do this

Google Pixel 9 Pro on Telus, switched from Koodo just over a year ago. When I first got the new phone I had issues with calls not consistently coming through. Out of 10 calls MAYBE 3 would come through, the rest would either go straight to voice mail or would just sound blank (dead) at the caller's

Telus.com only works in Incognito mode. Stopped working since Friday last week. No changes were made on my network or device. Did Telus make any changes recently?