Mobility

I'm a recent new customer and downloaded the mytelus app onto my iphone and under the Quick Actions section it states that i completed "1 out of 4 tasks" however when i see the remaining tasks that need to be done they are in fact complete and i have verified that. The UI interface is annoying and i

I posted about this a couple months ago as TELUS started sending me emails at the beginning of the year to activate the new Discovery+ app. The link they’d email me never did work and eventually they told me it never would. Fast forward to today where they’re sending me ANOTHER activate now link for

Hi folks, I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in 5G. One thing I noticed however, is my phone won’t auto switch into LTE mode when the connection on 5

Hi everyone, I’m experiencing a strange network issue after switching my service from Koodo to Telus. Device: Samsung Galaxy S24 (Canadian model) Current Setup: Telus (Main) + South Korean SIM (Roaming) The Issue: My South Korean SIM card, which I use for international roaming, has completely lost i

Do all Mobility Business Plans have voice-mail included? It's not on the included list for any of the plans.

1-866-369-9826 calls me every single day, sometimes multiple times a day. Usually around 5 p.m. MST but I have been called as late at 9:38 p.m. I have blocked this number after repeatedly answering and asking to be removed from the calling list. Very much considering switching carriers is this haras

I'm fed up and appalled at how this site is run. I tried to add via a credit card, I need credits, which is rediculous. I add $150 to top up my account to buy the 150 plan, then it says 'Unfortunately, we are not able to process your request at this time. Please try again later.' I also get 'Your ac

Generally changing a cell number isn't recommended if your mobility number has been used for caller Id Spoofs. However, for the past 5 months, I have been getting numerous call backs and text messages from caller id spoofing a week (sometimes several a day). Today someone threatened to report me to

Hello everyone, I'm looking for some assistance regarding a 'dishonoured payment' fee on my last bill. There was an unexpected issue with my bank account that caused the transaction to fail, but I have already corrected it and set up a payment arrangement/paid the balance. I’ve always paid my bills

I asked Google what area codes are included for Netherlands Antilles Curaçao: +599 9Bonaire: +5997Sint Eustatius: +599 3Saba: +599 4Sint Maarten: +1721i dialed 721 area code and was charged LD. anyway to verify what area codes are included ?