Mobility

Hi there looking for advice on what to do about this situation as it is impossible to talk to a real person. I participated in the Bring it back program, at the end of my term I decided to keep the phone, I had went in to cancel my plan a few days after I had paid my monthly bill. I was told my the

Traveling to Asia for a month. Is there a pass longer than 14 days?

I recently recieve a call from 888-519-0122 and he he use a email address . He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen shot iPhone setting->general->about to activate an esim. Is he legit?

Received a call from 888-519-0122 - said they were calling from Telus. Being polite, and having time, I was curious about the offer - asked about some kind of streaming / mobile plan bundle. Eventually landed on talking about $35 / month / line deal for mobile - unlimited talk / text CAN + US, 5G LT

When I tried to activate the Netflix subscription by creating a new account or connect with existing account. The error message is still showing up and not allow me to process. Here is the message when creating a new account. Sorry, we are unable to complete the sign-up process now. Please try again

Hey everyone, I’ve been facing a strange issue with my fibre internet connection where it drops every few hours for a few minutes and then reconnects automatically. It’s not a complete outage, but enough to disrupt video calls, streaming, and work. I’ve already tried: Restarting the router and ONT C

I just got my bill for my mobile phone plan and it has a NSF fee which is confusing to me because it just came out and I just recently activated my Telus phone plan maybe 1 month ago. So I don't get why it has a NSF fee when no money has tried to be taken out from my bank account.

I'm hoping someone here can point me in the right direction. I've been charged for mobility services that I never used — the line was inactive/unused, yet the charges still appeared on my bill. I've already tried contacting TELUS support but haven't had a resolution yet. Has anyone else dealt with t

I just upgraded our 2 phones with a 2 year plan and my bill tripled. Our last contract was $174/month and my last bill was $469. How is that even possible? Almost 3 times as much? I can understand a few dollars as we got brand new phones, but honestly how can Telus be allowed to take advantage of cu

Will this be coming to Metro Vancouver!? Soon!?