TELUS TV+ Suggestion
When browsing the guide programs that are set to record have a red circle at the end of the timeslot. This is not visible for longer programs like movies and sporting events due to the limited width of the screen. I notice the program title floats in the timeslot as you scroll left and right. Could the recording indicator also float with the title so that it's visible all the time? An alternative is to also highlight the title in red to indicate a program is set to record. This is especially important on the app as phone screens are portrait mode but it's also an issue on the browser.
Telsus TV+ channel guide keeps switching to "all channels"
I'm experiencing an issue with my Telus TV+ channel guide. The filter and sort settings keep reverting to “All channels,” even though I had selected “My favourite channels.” While the TV is on, the guide correctly shows “My favourite channels” after I select it. However, after turning the TV off and then back on later, the guide has reset to show “All channels.” I’ve restarted both of my digital boxes, but that didn’t resolve the issue. This has been happening for several days. Is this an issue for anyone else?
Disney+ Jittery/lag
Hello. I have had Optik TV for over 2 years, with Telus Pure fibre 1gig internet. I use the newer style smaller cloud based TV box, connected via wifi. In the first 2 years I had optik TV I had Disney+ and it worked fine without issue. During that time, we cancelled it to cut down on costs. I renewed for another 2 years with Telus, and part of our new plan covers the cost of Disney+. Since I have restarted my Disney+ subscription, I find it lags durning playback. It’s very jittery. I also use Netflix, Apple TV, Amazon Prime, and Crave. None of the other apps have an issue. Live TV also seems to be fine. It’s just Disney+ that has this issue. I tried to uninstall and re-install the app, but the Telus Optik box won’t allow it to be deleted completely. It allows me to uninstall updates, which I did, and then re-installed them, and still had the same issue. I’ve lowered the playback quality settings on the app, and still it jitters. I was trying to watch a movie today and it was almost unwatchable. Has anyone else had this problem specifically with Disney+ on the Telus box. Any suggestions on how to fix it?
Telus TV remote codes
Hello, I've been trying to program my older Sharp TV (LC-60SQ15U) for some time now. Its at least 10 years old. Using the built in method in setting doesnt work. Also tried the manual remote codes with no success. Both the the TV firmware and the TELUS TV remote firmware and up to date. Codes tried: SHARP 017, 187, 011, 214, 213, 326, 214, 213, 011Recordings and Restart Apple TV Playback Error
When I use the Restart show feature in TelusTV+ app on Apple TV, I will receive a "Playback Error" and this will also happen when watching recordings. Why? I've noticed I'll keep receiving this error every 40 seconds or so. This has been happening for some time and there is no resolution. I have tried deleting the app, restarting the device, removing the TV Provider option in Apple TV. I've rebooted the ONT (NH20A) and the Booster. Nothing works. Internet seems to always work, just seems to be a playback issue with TelusTV+ app and recording. Any reasons why?
Telus AndroidTV Box issue (Model: UIW4054TLU)
My TelusTV - 21T broken again. I have to reset to factory setting 2-3 times a week now. The TV box will hang with no signal (yes i check the HDMI cable). To temporary fixed it, i have to insert a paperclip in the reset hole and hold it for 10 seconds but the white light on the button will not blink or turn off. Which then i have to unplug the power cord for 10 seconds and plug it back in. a few times, i can see it boot up but still no signal then i have to repeat the same process. i can watch TV for a night then turn off the TV. the next morning, i have to reset again with the same procedure above. so annoying. I have replaced 3 of my TV box for more than 3-4 times now over the years. What to do?
