How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup
Bridge mode allows you to use your own router with TELUS internet by disabling the built-in router functions of your TELUS gateway. Follow these steps to set up bridge mode on compatible TELUS gateways. Compatible Gateways T1200H (single-line) T2200H (copper-bonded) T3200M Complete Setup Process Access your gateway settings: Open a web browser on a device connected to your TELUS network Enter http://192.168.1.254 in the address bar Log in using your gateway username and password Enable bridge mode: Click the "Wireless Setup" icon Select "Advanced Setup" Choose "Port Bridging" Enable "Port1 Bridge" Click "Apply" to save the changes Expected results after enabling bridge mode: The gateway's Wi-Fi will be disabled Your custom router will now handle network management The internet connection will remain active through the TELUS gateway If This Doesn't Work Double-check that you've selected the correct options and that your gateway model is compatible. If issues persist, try restarting both the TELUS gateway and your custom router. When to Contact TELUS Contact TELUS support if you experience any of the following issues: Login credentials for the gateway settings don't work The bridge mode option isn't visible in the gateway settings Your internet connection fails after enabling bridge mode Your gateway model isn't listed as compatible with bridge mode FR versionHow to Return TELUS Residential Equipment
Follow these steps to return unused TELUS equipment after moving, cancelling, or upgrading services. Return Process Contact a TELUS representative to initiate the return Wait for an email from Purolator (check your spam folder) Prepare the equipment: Pack all items securely in a box Include remotes and cables Attach the shipping label: Print the postage-paid waybill from the Purolator email Securely attach it to the box Drop off the package at the nearest Purolator shipping centre If You Don't Have a Printer Follow steps 1-3 of the return process Take the unpacked box to a Purolator location Staff will print and attach the waybill for you What to Include in Your Return Main equipment (e.g., modem, TV box) All associated remotes Power cables Connection cables Important Notes Keep the tracking information for your records Ensure all items are included to avoid additional charges Return promptly to prevent late fees When to Contact TELUS Contact TELUS support if: You haven't received a Purolator email within 5 business days You're unsure which equipment needs to be returned You have questions about potential fees or charges You need alternative return options For detailed instructions and a complete list of returnable items, visit the TELUS returns page. FR versionEnjoy Free On Demand Entertainment | December 2023 Edition
In September 2023, we shared a post highlighting just some of the content available at no additional cost for TELUS TV subscribers. Well, here is the December 2023 update and along with that, a chance for you to explore and find your next favourite show.TELUS Rewards
TELUS Rewards: How to Join and Earn Benefits TELUS Rewards offers free benefits to qualifying customers. Learn how to activate your account and start earning rewards. How to Join TELUS Rewards Verify eligibility: Ensure you have at least one qualifying TELUS service Enrollment happens automatically for eligible customers Activate your account: Visit www.telus.com/rewards Log in using your My TELUS credentials Earning Points Complete these activities to earn points: First-time login to TELUS Rewards account Refer friends to TELUS Monthly points for having two or more eligible services Pay your monthly bill on time to maintain point eligibility Using Your Rewards Access Zero-Point Perks: Browse discounts from over 40 partner brands Use exclusive deals without spending points Partners include Disneyland, Ray-Ban, and Booking.com Redeem points for: Contest entries TELUS services Gift cards Check Your Eligibility Visit www.telus.com/rewards to: Confirm your program eligibility View current reward offerings Check your point balance When to Contact TELUS Contact TELUS support if you: Cannot activate your rewards account Have questions about point accumulation Need information about specific rewards Experience issues with point redemption FR version
Telus PureFibre Hook Up
Hello there, Wondering if someone could give me a hand on how to get TELUS to Connect my Building with TELUS Pure Fibre. I have been calling, emailing ([email protected]), and submitting the online form for the last 2 years with no help or contact from TELUS. Anyone have any recommendations on how to get their attention? or get me into contact with someone who can escalate/resolve this?
