Trying to cancel, Telus makes it near IMPOSSIBLE, why?
Is being unethical like this really worth the hassle it leads to? This only results in CRTC complaints... Have been trying to get in contact with anyone from telus and it is a big loop online with the ai chatbot trying to set up a callback which fails, no email to contact, only number i can call refer me back to the ai chatbot. I Just want to cancel a dead persons account and even though it is NOT on contract, u keep charging me new fees even though service has been unusued for more than 3 months. How do u EASILY and without HASSLE just CANCEL.
Mount for Telus 24S box (3D print)
I got a Telus TV Digital Box the other day and decided I wanted to mount it behind my TV. So I created and printed a mount for it based on some other designs. It's a nice snug fit with a few variations. Hope this helps someone else, it was a fun exercise for me: https://makerworld.com/en/models/2398187-telus-tv-box-mount-24s (For some reason it won't let me upload photos, but there's some at the link)
Strange Recording Behavior
I just upgraded from my old PVR Telus box to the new Android TV box. I have had this for just over two weeks. Today when I got home from work I went into my recordings and had every eposode from this season of several shows I added. For example I had every episode from this season of Elsbeth (and several from last season) - and the dates went all the way back to to when the epsiode originally aired - it said it recorded episode 1 on October 12th - weeks and weeks before I had my digital box? I cleared out all those, and now tonight it started to record Matlock...twice...at the same time. It said one was being recorded off channel 255, and one had no channel listed. If I look at what is scheduled to be recorded I can see the same thing, but not on all my recordings, only certain ones. On Saturday it is going to record SNL twice at the same time, once it shows the channel 260, and the duplicate had no channel. Any clue why this happening, and how to fix it.How to Report Missing Episodes in Optik TV On Demand
Follow these steps to notify TELUS about missing On Demand content and track resolution progress. Reporting Process Access the Home Services forum Click "Start a Discussion" Tag the TELUS_Support handle in your post about the missing episode(s) Submit episode details by clicking Publish button in bottom right Required Information Include these details in your report: Show title Season number Episode number Original air date Channel name/number What Happens Next Resolution process: TELUS flags issue to vendors Content team investigates availability Updates made when possible Important Notes Some content unavailable due to licensing Resolution time varies by situation Updates provided through forum Tips for Best Results Provide complete information Check current library first Be specific about missing content Follow up if needed When to Expect Updates Initial response within forum timeline Content updates vary by availability Licensing restrictions may apply Note: Some content issues may be beyond TELUS control due to rights or technical limitations. Version FR
