Horrific hold music
Telus, you really need to look at your hold music provider. I've been on hold for 23 minutes and counting, starting out with this "Better together" song, moves on to the next song and halfway through that a break comes in for Friendly Future or searching for a team member to help you and.... Right back to the start of that first "Better together" song again. I have been listening to the same one and a half songs for a half hour and want to throw my phone through the wall. You're a multibillion dollar company, please fix your phone system so sitting in hold is only mildly annoying, not completely enraging.How to Report Missing Episodes in Optik TV On Demand
Follow these steps to notify TELUS about missing On Demand content and track resolution progress. Reporting Process Access the Home Services forum Click "Start a Discussion" Tag the TELUS_Support handle in your post about the missing episode(s) Submit episode details by clicking Publish button in bottom right Required Information Include these details in your report: Show title Season number Episode number Original air date Channel name/number What Happens Next Resolution process: TELUS flags issue to vendors Content team investigates availability Updates made when possible Important Notes Some content unavailable due to licensing Resolution time varies by situation Updates provided through forum Tips for Best Results Provide complete information Check current library first Be specific about missing content Follow up if needed When to Expect Updates Initial response within forum timeline Content updates vary by availability Licensing restrictions may apply Note: Some content issues may be beyond TELUS control due to rights or technical limitations. Version FR
