Travel
6 TopicsMobility Travel Checklist
Planning to travel? We've compiled this checklist to ensure your TELUS Mobility services are ready for a seamless experience abroad. Easy Roam Add Easy roam and take your plan with you abroad. Vacation Suspension If you don't need one or more of your mobile devices, consider a Mobility Vacation Suspension. eBilling and Pre-Authorized Payments Sign-up to view your eBill online from anywhere in the world as well as enabled or modify your pre-authorized payments. Forgot all of the Above? Reach out to us over on our Facebook account or send a private message to our TELUS_Support handle here and we'll be around to help! Have home services too? Here's our home services vacation checklist. FR version50KViews0likes0CommentsResidential Services Vacation Checklist
Planning to travel? Use this checklist to ensure you can set and forget about your home services while travelling. Voicemail Check your voicemail messages one of three ways: 1) from any phone 2) listen to them with internet access 3) forward them to yourself via text or email Program Your PVR Access your guide and record a program with our TELUS TV+ app eBilling and Pre-Authorized Payments Sign-up to view your eBill online from anywhere in the world as well as enabled or modify your pre-authorized payments. Vacation Suspension Suspend your services for an extended period of time at a reduced charge. Check out all the details for suspending your Home Services HERE. Forgot to do all of the Above? Reach out to us over on our Facebook account, or send a private message to our TELUS_Support handle and we'll be around to help! Have mobility services too? Here's our mobility vacation checklist. Version FR20KViews1like0Commentswhat are you using for travelling ? eSim or physical sim or Easy Roam?
Just cancelled telus after 20+ years for being charged roaming fees for 3 days in the usa. We told them we explicitly turned of Roaming in settings. We used an eSim app (AirAlo) for travelling. the Primary (telus) line was off and the Secondary (eSim) was on. they went on some babble about the phone has to be in Airplane mode. I just said, 'cancel the account'.6.5KViews1like2CommentsTRAVEL PASS is not real
All though Telus' webpage says the Easy Roam Travel pass is available it is not. Only option is to pay the $18/day for Europe.. When I finally got a callback from the support line; the only they could tell is that the webpage is not up to date and the EASY pass is no longer available54Views0likes0Comments