I'm sorry to hear that. It is amazing to me that Telus and UPS can just continue to ship expensive phones like this, knowing that this is an ongoing problem. After doing some research on this forum and reddit,, it's clear this has been happening to a...
This happened to me as well. I’ve talked to every team at Telus and UPS and spent 5 hours yet they’re still refusing to give me full information and insisting that I make a police report. Why does Telus not initiate police reports for devices that go...
This happened to me as well and I’ve wasted 5 hours of my time that should have been spent working trying to resolve it. The agents refuse to escalate my complaint about the process to the relevant department or give me a copy of the results of the U...
