TELUS Neighbourhood

stevendrowe

Who do we need to contact for contract renewals? Telus reps visited our community earlier in the year and said someone would call us in November. They didn’t.The reps also said the price would remain the same. Just wanted to ensure that will happen.L...

stevendrowe

I received a text message this morning saying I had "used up all of your high speed data". We have two devices each of 200Gb data. This was less than 24 hours into my new data/billing month. Obviously there is no way I used 200Gb in 24 hours, over 1 ...

stevendrowe · 04-05-2023

Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. I am logged into Telus TV+ without issues, same username and password. Well, it’s been 3 months since I had a Telus issue which i...

stevendrowe · 10-12-2022

On a periodic basis, we are receiving a "Service Unavailable" message on channel 804. See the picture below:This happens at least once or twice a day for about 10-15 each time. Has anyone else experienced this? Yesterday I had a frustrating call with...

stevendrowe · 10-29-2021

We live in a pretty built-up area of Surrey, British Columbia. The reception in our part of Surrey is virtually non-existent. This is the same for other suppliers with the exception of Bell. Over the years Telus suggested putting up a tower in our ar...

stevendrowe

I responded, thanks.

stevendrowe

We haven't called anyone over the holiday period. No one has called us.The Telus rep that was at our complex (400 homes) on 5th September, and reviewed our current contract (that ends in a week or so) promised 1) someone would call us in November and...

stevendrowe

Its bonkers that one has to threaten to cancel to renew a contract because Telus failed to call us and keep their promise. Their service is good but the admin is really bad. Telus come to our gated community to try to onboard more property owners but...

stevendrowe

I have sent a detail PM, looking forward to a response.

stevendrowe

I have done this 3 times and the problem still exists: On mobility, incorrect data remaining, reset itself eventually.On mobility, new bill amount for the period showed with a red exclamation mark stating it was due last month. This reset itself afte...

TELUS Neighbourhood

User Statistics

User Activity

Contract Renewal

Used Up All High Speed Data

My Telus login issues

Service Unavailable on Channel 804

Poor to Non-Existent Reception

Re: Contract Renewal

Re: Contract Renewal

Re: Contract Renewal

Re: Used Up All High Speed Data

Re: Used Up All High Speed Data