Forum Discussion
TR7
2 years agoHelpful Neighbour
telustvplus freezes when skipping forward
Why does telustvplus freeze when skipping forward? If I pause a program while watching on my computer and then try to skip ahead the app will freeze almost everytime. This is extremely annoying as th...
TELUS_Support
Official Support Team
2 years agoWhen you leave the channel and come back does the stream play like normal?
TR7
2 years agoHelpful Neighbour
Yes it does, I can replicate the endless buffering by clicking on the skip forward button twice or more times in succession if I don't wait for the last click to advance. Just get rid of the 10 second skip and put a FF button in its place.
Dwayne Machura
- TR72 years agoHelpful NeighbourI should have said the 30 sec skip forward....--Dwayne Machura
- TELUS_Support2 years ago
Official Support Team
Thanks for this feedback. We'll pass it off to our Optik team right away.