Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
TELUS_Support
Official Support Team
11 months agoThanks. We've forwarded your info off to our team, and will advise when we hear back.
Optikal_Speak
11 months agoLeader
Here's another recording one to ponder.
I have a series recording for Pardon The Interruption on TSN. 902. It's a 30 minute program.
Interestingly, it commences 2 and 1/2 mins prior to and ends 1 hr after program is over. Total recorded time is 1h 32m.
Not complaining, just saying, as I can't set any start/end parameters as you know.
Pointing out as an example, as it appears programmable start/end parameters are not a difficult, upgradable function. Worth checking into, as to, the how/why it's automatic for this particular program, channel and/or timeslot?
Have not noticed on any other scheduled recordings.
- Optikal_Speak11 months agoLeader
Another pet peeve:
The channel (ch) up/dn remote button does not track with My Favorites. The only way, currently, is to scroll through My Favorites with the Guide wheel.
Old habits (conveniences) die hard. It's always been the default for channel changing and other family members share the frustration of defaulting to the ch button, and then having to choose Guide, scroll, hit enter, etc.
Interestingly, the ch button will scroll through All Subscribed Channels. So given it's married up to that group it seems reasonable that it wouldn't be a stretch to marry it up to My Favorites, no?
Otherwise, the ch button is redundant. Dare I say, it's essentially useless. Just taking up space!
Is there any dev consideration to marry up the ch remote button to My Favorites?
- Optikal_Speak11 months agoLeader
Thanks for the reply and insight on that score.
Re your comment: "Programmable start and end times at a global level are relatively easier; at the individual user level they are somewhat more complicated."
Is there any development consideration, either in play or future contemplation of, for user customization of programmable start and end times, à la the Legacy PVR functionality?
If so, any ETA on update of same?
- KHR11 months ago
TELUS Team Member
All recordings have 2 mins added pre and post, live sports have 60 mins added past the scheduled end time (90 minutes for tennis). It looks like PTI is flagged as a live sports event by our guide data provider, so 1h32 tracks.
Programmable start and end times at a global level are relatively easier; at the individual user level they are somewhat more complicated. As such, the team does try to proactively identify shows that historically run long (Golden Globes, Oscars etc.) and add post-time. We also retroactively add post-padding to unforeseen overruns (SNL 50th anniversary special).