Forum Discussion

Hewstone's avatar
Hewstone
Neighbour
2 years ago

Optik TV frequent internet disruptions and countless rebots

Almost as soon as we converted to Telus Optik TV from shaw two years ago we have had to regularly reboot our system every time we want to watch anything, either manually by unplugging the modem or by...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

We’re sorry to hear about your frustrating experience with Optik TV. Please send us a private message with your account details so we can look closely at your setup and explore potential solutions.

Hewstone's avatar
Hewstone
Neighbour
2 years ago
How do I send you a private message???

Thanks

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User
    2 years ago

    One of the easiest ways to send a message is to click on TELUS_Support's name, and click the Send Message button on the right of their profile:

     

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