Forum Discussion
Optik Evolution & TelusTV-21T or new AndroidTV boxes
Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that use...
As a new customer, how would I know what equipement I have. Have you read the ttile of this thread. Sorry but you do not know what you are talking about. Did I ever mention AppleTV on this forum. The problem is you are giving answers that you are told to give. If it is all Optik TV, then fine, name it 2022 Optik and 2023 Optik. If you have a clue what I am saying reply otherwise bug out.
KHR
TELUS Team Member
TELUS Team MemberHi Rocky3
No one is telling me what to respond - I'm just trying to help explain. After this, I'll bug out.
As for how you would know what equipment you have, there are a few ways:
1. Look on the underside of your equipment for a model#
2. Check your bill - any equipment rentals will be on there - it should appear as TELUS TV Digital Box Rental - Optik TV
3. You can look at your devices in the TELUS Connect app - they appear as TELUS TV Digital Box
TELUS TV Digital Box (name) and TELUSTV-21T (model) should both be well known reference points for technical support agents.
Have a great weekend!
