New tv boxes do not allow browsing thru recordings
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02-26-2024 02:07 PM
Also, I do not like the way the recordings are presented. In old system channel 1 used to categorize recordings by program name. Don't think that exists anymore!!
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02-26-2024 02:25 PM
You should have the ability to fast forward through recorded games, unless you're currently subscribed to our lower tier package without the recording capability?
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02-26-2024 04:40 PM
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02-27-2024 01:56 PM
Ahh gotcha. In terms of that feature being implemented, it definitely is on the radar for our development team who is working to get it working as soon as possible! Appreciate your patience!
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02-28-2024 11:34 AM
Hi @Alta-aj The ability to 'fast forward or rewind' with thumbnail images is called "zoetropes". This was flagged for inclusion in a future release by the development team last June, so hopefully coming soon...
Hope this helps! 😉
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02-28-2024 01:47 PM
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02-29-2024 05:36 PM - edited 02-29-2024 05:36 PM
Hi @Alta-aj . I'm just a user myself, so your functionality re Ch1 is not something I can help you with.
Maybe flag A-B for assistance. 😉
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03-01-2024 11:27 AM
Can cloud PVR recordings be downloaded? That would solve this problem by playing the recording on a device that can do slow mo and "zoetropes".
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03-01-2024 01:52 PM
Are you referring to download to go where you can download a piece of content to watch offline? That's also on the roadmap, but that's separate from zoetrope and slow-mo fast-forward.
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03-01-2024 01:50 PM
Hi @Alta-aj zoetrope is on our roadmap and will be coming in the future.
For recordings, you can press and hold the REC (red dot) button on your remote, and you will be taken to the recordings manager where each recording is categorized by program name.
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03-01-2024 01:58 PM
Yes for offline use on a video player since the online player is not available in the boondocks, unless you have Starlink.
