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Mozzer's avatar
Mozzer
Friendly Neighbour
6 months ago
Solved

Any way of keeping select recordings on new Digital Box

I googled the question and the Google AI gave a response which I don't think is correct, saying you can select 'Save until I delete' to keep select recordings. I think that is only for the older Optik box that I currently have. I would have expected we be limited on storage space in the cloud just like the PVR, not just delete every old recording. My wife has things on the PVR that are rewatched time and again.

 

Really looking for a definitive answer. Would like to get the new box to watch Apple TV that I subscribed to but can't live with old recordings all disappearing.

 

5 Replies

  • OR you can get yourself a HDMI recorder

    • Mozzer's avatar
      Mozzer
      Friendly Neighbour

      Didn't know about that kind of device, that would be a good workaround, thank you.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Our newer boxes have unlimited capacity for recordings, but recordings themselves have a storage limit of 90 days maximum.

    • Mozzer's avatar
      Mozzer
      Friendly Neighbour

      That's disappointing but thanks for confirming, guess we'll be hanging on to the old pvr.

    • Mozzer's avatar
      Mozzer
      Friendly Neighbour

      That's disappointing but thanks for confirming. Guess we'll be hanging on to the old pvr.