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Cloud PVR equipment
KHR Is this the box Telus is using for the new service? https://www.commscope.com/product-type/broadband-video-devices/video-devices/set-tops/video-devices-for-android-tv/vip7802/
I believe it's a custom version of a Technicolor box.
KHR
TELUS Team Member
TELUS Team MemberCorrect - it's the Technicolor (now Vantiva) Jade set-top box.
It's not a stretch to estimate that how many legacy Optik set-top boxes/PVRs might be out there is in the millions. From the 2022 Q4 quarterly report: "TV subscriber base increased by 4.7 per cent to more than 1.3 million customers". Multiply that by the average numbers of TVs in a household...
If your setup now is one pvr and one regular wireless box, will the new setup be two of the Technicolor boxes?
- KHR
It's up to the individual on how they want to be set up. You could have 2 Sony TVs, 2 Apple TVs, 2 TELUS TV Digital Boxes etc. or any combination thereof. Certain functionality is only available on the set-top box (universal search across multiple apps, for example), but all recordings are cloud-based, so equipment can be optional. I believe 1 set-top box is included for most Optik TV combos, but it depends on your exact combo, whether you're on a service agreement, etc.
With the setup above Apple TV,Sony tv, would using those devices count against your internet usage when using TV+?
- NFtoBC
Community Power User
I would expect that TV streams to your home IP address would be zero-rated. if you take these devices to a different location, then you would be billed for internet usage if your account is not unlimited.
So to confirm, as an existing customer when I do migrate to new Optik, can I just use my Apple TV (for viewing and cloud PVR) with the Telus TV+ app and forgo the Telus TV Digital box altogether?
By the sounds of it you get a new box with the package, but you don’t have to use it, and some features will be missing.
Thanks for the info. it nice to see some Telus employees on here.
so in theory you don’t need any equipment from Telus except for internet.
