Forum Discussion
piqpst
2 years agoNeighbour
Closed Captioning not working when playing back recordings
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning ...
BJL
2 years agoNeighbour
I’ve only had Telus since July. It started out working fine, then stopped completely after a few weeks. Now it’s spotty, works on maybe a third of my recordings. Totally random and very frustrating.
WendieJo
2 years agoHelpful Neighbour
Me too. I’ve had it since May. I’m going to record from my phone to see is that works as the cc if fine everytime on my phone. The main problem is I can’t talk to anybody that knows anything and they want to charge $175 to have a technician come to my home. It’s just ludicrous. No service whatsoever ☹️☹️☹️☹️ very frustrated and angry.