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outdoor camera

latakwen
Neighbour
hi...l cancelled my telus subscription and paid my 2 outdoor cameras in full....may l ask if l can still use them, if ever, what will l do to have use of those cameras. thanks
1 ACCEPTED SOLUTION

A-B
Community Manager
Community Manager

Not entirely sure what you're asking. If you've cancelled everything with TELUS, then our support ends for any equipment that you've bought out entirely.

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5 REPLIES 5

A-B
Community Manager
Community Manager

Hey! Sorry to hear you've cancelled with us. If the cameras are paid in full, they're yours to keep and use however you see fit. If you'd ever like to re-subscribe, feel free to reach out to our SmartHome Security team directly at 1-855-255-8828 and they can answer any questions you may have!

hi....they are fully paid already...l'm just wondering if l could make it work and still use it without montly subscription. thanks

A-B
Community Manager
Community Manager

In order for the cameras to function with TELUS, you'd need to be subscribed.

l have no intention to let it function with telus....what's the point of cancelling anyway

A-B
Community Manager
Community Manager

Not entirely sure what you're asking. If you've cancelled everything with TELUS, then our support ends for any equipment that you've bought out entirely.