Forum Discussion

MrSL's avatar
MrSL
Rockstar
3 years ago
Solved

Cost of additional Outdoor camera!

So I have Smart Automation Plus which was included as part of a whole Telus bundle package.

I was looking to add another 1, possibly 2 outdoor cameras until I saw the price; $285 each!!!

Why so expensive? It's only 1080p which is just passable as long as you don't want to view any details up close like a vehicle registration number or anything at night.

I can't find any camera anywhere that even comes close to this inflated price. Most are around $60. For $285 I would expect 4k with a starlight sensor for nighttime viewing.

  • A-B's avatar
    A-B
    3 years ago

    Hello. As you're already a SmartHome Security customer, I recommend reaching out to the team directly at 

    1-855-255-8828 to see if there's anything they can do for you regarding the price.

  • MrSL's avatar
    MrSL
    3 years ago

    Hi A-B Thanks. I just called them. Nothing they will do about the price.

    Frankly that's outrageous.

2 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello. As you're already a SmartHome Security customer, I recommend reaching out to the team directly at 

    1-855-255-8828 to see if there's anything they can do for you regarding the price.

    • MrSL's avatar
      MrSL
      Rockstar
      3 years ago

      Hi A-B Thanks. I just called them. Nothing they will do about the price.

      Frankly that's outrageous.

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