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Telus Home Security billing

PKuperis
Neighbour

A Telus rep came to our home in early July to offer us a home security package as part of a customer retention program. 

He told us our monthly bill would not increase since this was a customer retention offer.  

We have been billed for home security in July and August. 

Has there been a mistake? Are we getting billed incorrectly or was the Telus rep wrong?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

It'd be hard to tell without looking at the account billing directly. Feel free to send us a private message if you'd like to discuss further.


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