The issue may be related to a change in system settings following the technician's visit. The Hall sensor replacement could have altered a notification setting in your account. Here are some steps you can take to address this:
Check Notification Settings:
- Log in to your system’s app or online portal.
- Navigate to the notifications or alerts section.
- Look for a setting related to system status updates or alarms and adjust it as needed.
Verify System Arming Schedule:
- If your system is set to an automatic arming schedule, ensure that it’s correctly configured for your preferred times.
Send us a private message if you still require assistance.
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