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Armed away keeps changing to armed stay
Hi. I have seen a lot of posts and no solutions on this.
every time i leave home i arm my sensor away and a minute later i get the notification that it flips to armed stay. Any idea why this happens and what’s the fix? Thanks!
Hey Ambreenh is there a sensor that may be preventing the system from arming away? Please send us a private message so we can look into this
12 Replies
When I set my business alarm for away it immediately moves to stay. This triggers the alarm immediately the next day when employees arrive. No sensors are open when setting the alarm. Any idea how to fix this?
Are you getting a voice from alarm saying IE: front door skipped? No sensors open but a dead battery may do this if it does not see all sensors.
I am having the same problem. Did you find a solution?
TELUS_SupportOfficial Support Team
Hello. We'll send you a private message to discuss further, thanks.
hello. it's been over a week now. the alarm system is faulty or something and i am not feeling confident in using it. can someone please give me a call asap? thanks.
- TELUS_Support
Hi Ambreenh We will look into this. Please keep an eye in your inbox
hi. has there been any update to the case? i haven't received a response.
- TELUS_Support
Hi Ambreen, please allow 1-2 business days for our team to call you.
Hi. No sensors were left open or accessed. How do I send you a personal message?
- TELUS_Support
Hey Ambreenh is there a sensor that may be preventing the system from arming away? Please send us a private message so we can look into this
Hello all.
This keeps happening with me too. Can you let me know how to resolve it, please?
- TELUS_Support
Hi Delbrook - we'll send you a private message to do some testing and provide next steps
