Forum Discussion
DGuindon
10 months agoNeighbour
Smart phone app
My Telus SmartHome app stopped wanting to load the app and will not open anymore. I still have a connection and the location still recognizes my device when it is at home but the app will not load so...
TELUS_Support
Official Support Team
10 months agoHave you checked to ensure you've got the latest version of the app?
DGuindon
10 months agoNeighbour
I've checked for updates, uninstalled and reinstalled and only my device will not connect. I can log on with a computer and my wife's app works.
- TELUS_Support10 months ago
Official Support Team
Interesting, it seems it may be a temporary bug or glitch. Will look into this!